Accessibility statement

The Villacher Alpen Arena endeavours to make its website accessible in accordance with the Federal Act on Accessibility of Websites and Mobile Applications of the Federal Government (Web Accessibility Act – WZG) BGBl. I. No. 59/2019 as amended.

This accessibility statement applies to the website https://villacheralpenarena.at/

This website is partially compliant with the AA level of the ‘Web Content Accessibility Guidelines – WCAG 2.1’ and with the applicable European Standard EN 301 549 V3.2.1 (2021-03) in accordance with Directive (EU) 2016/2102 of the European Parliament and of the Council.

Non-accessible content

The content listed below is not accessible for the following reasons:

Incompatibility with accessibility regulations

  1. Einige Bilder auf der Website besitzen derzeit keinen aussagekräftigen Alternativtext (Alt-Text). Dies kann dazu führen, dass Nutzer:innen mit Screenreadern den Bildinhalt nicht erfassen können. Wir planen, alle Bilder zeitnah mit beschreibenden Alternativtexten zu versehen.
  2. Die Formulare auf dieser Website sind derzeit noch nicht vollständig barrierefrei. Insbesondere kann es in einzelnen Formularbereichen zu Einschränkungen bei der Bedienung mit der Tastatur, bei der Nutzung mit Screenreadern (z. B. unzureichende Beschriftungen/Zuordnungen von Eingabefeldern, Fehlermeldungen oder Statushinweisen) sowie bei der Darstellung und Erkennbarkeit von Pflichtfeldern kommen. Damit sind diese Inhalte aktuell nicht vollständig mit den Barrierefreiheitsbestimmungen vereinbar. Wir arbeiten an der barrierefreien Überarbeitung der Formulare und werden die Umsetzung schrittweise vornehmen. Bis dahin können Sie uns Inhalte und Anfragen alternativ per E-Mail oder telefonisch übermitteln; wir unterstützen Sie bei Bedarf gerne.
  3. Individual link texts are either missing or very general (‘Learn more!’), which makes navigation difficult for screen reader users.
  4. The colour contrast of some text elements may not be optimal on certain devices or with certain settings, which impairs readability.
  5. Keyboard operation has only been partially tested so far; it is possible that certain interactive elements (e.g. buttons, modal windows) cannot be focused or operated consistently.

Disproportionate burden

  • A complete manual test with screen reader software (NVDA, VoiceOver) has not yet been carried out. Due to the effort involved, this has not yet been fully implemented.
  • Complete optimisation of colour contrasts for all content on all devices and at all zoom levels has not yet been completed, both technically and in terms of time.

Content that does not fall within the scope of the legislation

  • Videos, external documents or embedded third-party content that are outside the direct control of the website cannot currently be displayed in a fully accessible manner. (Section 2 (3) WZG – Content provided by third parties)

Accessibility statement

This statement was created on 14 January 2026. It was based on a self-assessment using automated testing tools. A complete manual test in accordance with EN 301 549 is planned.

Feedback und Kontaktangaben

Users who encounter non-accessible content or require further information can contact us directly:

E-Mail: office@villacheralpenarena.at
Telephone: +43 4242 544 88 – 0
Adress: Villacher Alpenstraße 2, 9500 Villach

We will endeavour to provide the information in an accessible form (e.g. text version, alternative formats) and thank you for pointing out any further barriers.

Enforcement procedure

If you are not satisfied with the response you receive from the above contact, you can lodge a complaint with the complaints office of the Austrian Research Promotion Agency (FFG). The FFG accepts complaints electronically via the complaints office contact form.

The FFG will examine the complaints to determine whether they relate to violations of the provisions of the Web Accessibility Act, in particular deficiencies in compliance with accessibility requirements, by the federal government or an institution associated with it.

If the complaint is justified, the FFG must issue recommendations for action to the federal government or the legal entities concerned and propose measures to remedy the deficiencies in question.